Frequently Asked Questions
WINDOW GLASS REPLACEMENT
What is an IGU (Insulated Glass Unit)?
An IGU is a sealed unit made of two or more panes of glass separated by a spacer and filled with insulating gas (argon). It improves energy efficiency, reduces noise, and prevents heat loss.
How do I know if my window glass needs to be replaced?
Common signs include:
- Fog or condensation between panes
- Cracked or broken glass
- Drafts or poor insulation
- Cloudy or hazy appearance
If the frame is still in good condition, you likely only need the glass replaced—not the entire window.
Can you replace just the glass and not the whole window?
Yes! We replace only the insulated glass unit while keeping your existing frame. This is more cost-effective and less invasive than full window replacement.
What causes windows to become foggy?
Fogging happens when the seal inside the IGU fails, allowing moisture to enter between the panes. Once this happens, the glass unit needs to be replaced.
What is Low-E glass and why is it important?
Low-E (low emissivity) glass has a special coating that reflects heat while allowing light in. It helps keep your home warmer in winter and cooler in summer, improving energy efficiency.
What is argon gas and what does it do?
Argon is a non-toxic, odorless gas placed between the panes of glass. It acts as an insulator, reducing heat transfer and improving overall window performance.
Is replacing the glass cheaper than replacing the whole window?
Yes. Replacing just the glass can save you significantly compared to full window replacement, especially if your frames are still in good condition.
Will new glass improve my energy bills?
Absolutely. New IGUs with Low-E coating and argon gas can reduce heat loss and help lower your heating and cooling costs.
Can you match my existing windows?
Yes, we custom make glass units to match the size, thickness, and style of your current windows.
Do you offer a warranty?
Yes, we offer a 10 year seal failure warranty.
Do you offer free estimates?
Yes! We provide free, no-obligation estimates. You can send us photos and rough dimensions of your windows for a quick quote.
DOOR INSERTS
What is a door insert?
A door insert (or door glass) is a decorative or functional glass pane installed into an existing solid door slab. It allows you to transform a plain door into a decorative entryway without replacing the entire door system.
Do I need a new door to have an insert installed?
No. In most cases, we can install inserts directly into your existing steel, or fiberglass front door.
Can you install a full-length insert if I have a half-glass door?
Yes, our professional installers can cut your existing door on-site to accommodate a larger size.
What privacy levels do your inserts offer?
We offer a variety of textures—from clear to opaque—offering different levels of privacy. Wrought iron inserts, in particular, provide high privacy while still allowing light in.
Should I paint my door before or after the installation?
We highly recommend painting your door after the new insert is installed to avoid damage to the finish during installation.
How should I prepare for installation day?
Please clear the area around your door (inside and out).
Will you dispose of my old glass?
Yes, our team handles the removal and disposal of old units as part of the service.
Will I get drafts or heat loss through my new door insert?
No. Our door inserts are thermally sealed, contain Argon gas, and come with a pre-applied caulking sealant, offering high energy efficiency.
Do you offer a warranty?
Yes, we offer a 10 year warranty.
Do you offer free estimates?
Yes! We provide free, no-obligation estimates. You can send us photos and rough dimensions for a quick quote.